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nattynat01

looking for insurance?

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hello,

i dont need to say how important it is to have good insurance cover ,but to anyone new or looking to change can i recommend golden valley.I know peoples experiances a different ,but in one week they have settled my claim for eider and they included a very nice letter of sympathy and posted the vet's money to them. There was no fuss or problem at all so if you are looking check them out.

http://www.goldenvalleyinsurance.co.uk

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They were brilliant with the last claim I had. Sadly my vets insisted I pay up front which is a bit of a bummer, but got my settlement cheque through within 5 days of the claim. Sharron is also a parrot keeper so its nice to be insured with somebody in the know so to speak.

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I'm with exotic pets direct, and luckily I've not claimed yet, but they have been very helpful when I ring with queries on other birds insurance etc....

 

Be careful with them. Have you read the "referral clause"?

 

If you go to a non avian vet who then refers you to an avian vet this clause kicks in and you are then liable for a 35% excess. I learnt the hard way :twisted:

 

With Golden Valley the excess is £12.00, no hidden clauses... cant recommend them enough 8)

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I am with Golden Valley too, with the amount of birds I have at the moment they are fantastic.. Cant fault them, even though so far (touch wood) I havent had to make a claim :P

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Sorry I've only just found this thread again! I had read that there be problems say relating to plucking issues etc, but I had not seen that other clause. I will go look in a bit, thanks so much for warning me! With my nearest vet in Solihull, in an emergency I would take my birds to the clinic just up the road who are experienced with birds, so I guess if they referred me that would do the job and I would get to pay a nice extra whacking fee! :o

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Same here ^^ such a small amount for what you get in return.

 

Yes Mandy you would definately have fallen into the referral clause trap!! Phew :)

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Hi annie I was with E&L until recently, they could never get the details right on the policy for our Senegal, they kept implying she was living 5 doors down my street I telephoned them constantly only for them never to correct it, the price was ok but they kept on increasing it, so now im with golden valley

Jayne x

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